Terms of Service | Ceramiq

Welcome to Ceramiq. By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

Acceptance of Terms

By creating an account or using Ceramiq, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use the platform.

Service Description

Ceramiq is an automated WhatsApp messaging platform that helps professionals stay connected with their clients. We provide tools for contact management, message templates, automated birthday messaging, and communication scheduling.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials.
You must provide accurate and complete information when creating an account.
You are responsible for all activities that occur under your account.
You must notify us immediately of any unauthorised use of your account.

Acceptable Use

You agree not to:

Use the platform for any unlawful purpose or in violation of any applicable laws.
Attempt to gain unauthorised access to any part of the platform or its systems.
Interfere with or disrupt the platform or servers connected to the platform.
Upload or transmit any malicious code, viruses, or harmful content.

Data Ownership

You retain ownership of all data you enter into Ceramiq. We do not claim ownership of your contact, message, or communication data. You grant us a limited licence to use your data solely for the purpose of providing and improving the platform.

Disclaimer

The platform is provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the reliability, accuracy, or availability of the platform. We do not guarantee that the service will be uninterrupted, secure, or error-free.

Limitation of Liability

To the maximum extent permitted by law, Ceramiq shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the platform.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of significant changes by updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at support@ceramiq.cc.